Privacy Policy for Nurse108
Effective Date: 22/11/2024
At Nurse108, we value and respect the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, ensuring compliance with applicable laws such as the Indian Information Technology Act, 2000, GDPR (General Data Protection Regulation), California Consumer Privacy Act (CCPA), and other global privacy regulations. By using our services, you agree to the terms outlined here.
1. Information We Collect
We may collect various types of personal information to provide, improve, and personalize our services.
1.1. Personal Information
Name, contact details (phone number, email address), and demographic details.
Medical history, health-related data, and feedback provided voluntarily.
Payment details for subscription or purchases (processed securely through third parties).
1.2. Automatically Collected Information
Device information (IP address, operating system, browser type).
Usage data, such as pages visited, time spent on the platform, and clicks.
Location data, subject to user consent.
1.3. Cookies and Tracking Technologies
We use cookies, beacons, and similar technologies to enhance user experience, analyze trends, and manage our website.
2. Purpose of Collecting Information
Your information is collected and processed for the following purposes:
1. To provide healthcare-related services and recommendations.
2. To improve our platform’s functionality and user experience.
3. For customer support and communication.
4. For compliance with legal obligations and to ensure security.
5. For marketing purposes, subject to user consent.
3. Lawful Basis for Processing
We ensure that personal data is processed lawfully under the following bases:
3.1. Indian Laws
Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we comply with the following principles:
Obtain user consent before collecting sensitive personal data.
Ensure adequate security measures to protect user data.
3.2. Global Laws
GDPR: Processing is based on consent (Article 6(1)(a)), contractual necessity (Article 6(1)(b)), or legal compliance (Article 6(1)(c)).
CCPA: Users have the right to opt-out of the sale of their data.
4. User Rights
We respect your rights regarding your personal information.
4.1. Rights Under Indian Laws
Access and Correction: You have the right to access and correct your information.
Withdrawal of Consent: You can revoke consent at any time.
4.2. Rights Under GDPR
Right to be informed about data processing activities.
Right to access, rectify, or delete personal data.
Right to restrict or object to data processing.
Right to data portability.
4.3. Rights Under CCPA
Right to know what data is collected and why.
Right to request deletion of personal data.
Right to opt-out of data sharing or selling.
To exercise these rights, contact us at [Email Address].
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your data in the following scenarios:
1. Service Providers: Trusted partners who assist in operations, such as payment processors and analytics providers.
2. Legal Compliance: To comply with legal obligations, regulatory requirements, or court orders.
3. Business Transfers: In case of a merger, acquisition, or sale of assets.
6. Data Security
We implement robust security measures to protect your information, including:
Encryption of sensitive data.
Regular security audits and vulnerability assessments.
Access controls to limit unauthorized data access.
However, no system is completely secure, and we encourage users to take precautions to protect their data.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Afterward, the data is securely deleted.
8. Cross-Border Data Transfers
Nurse108 operates globally, and your data may be transferred to servers outside your country. We ensure compliance with applicable data protection laws, such as GDPR’s standard contractual clauses for international transfers.
9. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage users to review their policies.
10. Children's Privacy
We do not knowingly collect personal information from individuals under the age of 18 without parental consent. If we discover such data, we will promptly delete it.
11. Consent
By using our platform, you consent to the terms outlined in this Privacy Policy.
12. Amendments
We may update this Privacy Policy periodically to reflect changes in our practices or laws. Users will be notified of significant changes via email or website notifications.
13. We reserve right to update privacy policy time to time.
14. Governing Laws
This Privacy Policy is governed by Indian laws, specifically the Information Technology Act, 2000, and global data protection laws such as GDPR and CCPA. Any disputes will be resolved in the jurisdiction of India madhya pradesh.
This Privacy Policy ensures that Nurse108 complies with the highest standards of privacy protection and user trust. For further queries, contact us at [Insert Email Address].
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